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Credit Health: Understanding, Building, and Protecting Your Credit

Your credit is more than a three-digit number. Your credit report and score can affect how lenders evaluate applications, the interest rates you're offered, and other financial decisions.

Understand your credit score and report

Before you can improve your credit, it helps to understand what you are looking at. Your credit score is calculated from information in your credit history, while your credit report holds the details of your accounts and payment history. Different factors affect your score, and the information in your file can change over time.

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Build or rebuild your credit

There isn't one action that instantly creates a strong credit history. Building credit takes time, and rebuilding after financial problems takes patience too. The steps that make sense depend on where you are starting.

Choose your starting point

More credit-building resources: Financial Literacy Month: Building, Improving, and Maintaining Your Credit Score 

Monitor and protect your credit

Building healthy credit is only part of the picture. You also want to know what is happening in your credit file, and be ready to act if something looks wrong. A simple way to think about credit protection:

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  1. Check

    Review your credit information regularly so you know what accounts and activity are tied to your name.

  2. Monitor

    Credit monitoring can alert you to certain changes in your file. Learn what these services do, and whether paying for one is worth it.

  3. Protect

    Your personal information can be targeted by scammers and identity thieves. Learn practical ways to lower your risk.

  4. Act

    If you find an unfamiliar transaction, account, or other suspicious activity, acting quickly helps you start addressing it.

Credit and financial hardship

Financial hardship creates credit questions that rarely have simple answers. You may be wondering what happens if you cannot make a payment, enter a forbearance arrangement, carry high balances, or owe money to the CRA. These situations differ, but they share something: the credit issue may be connected to a larger financial problem.

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Credit health and debt: what's the connection?

Your credit score matters, but improving it isn't always the first problem to solve. If you are carrying debt you can comfortably manage and paying on time, you may simply need a credit-building or maintenance strategy. But if you are regularly using credit to cover expenses, carrying balances you can't realistically repay, missing payments, or choosing which bills to pay each month, your score may be a symptom of a larger debt problem.

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Common credit questions

How often should I check my credit report?

Checking your report can help you spot unfamiliar accounts, errors, or other changes. How often depends on your circumstances, but reviewing it periodically is an important part of managing your credit.

Learn more about credit reports 
What affects my credit score?

Your score is based on information in your credit history. Factors can include payment history, amounts owed, length of credit history, types of credit, and applications for new credit. How much each one matters can vary by scoring model.

Learn how credit scores work 
How can I improve my credit score?

Start by understanding what's affecting your credit. Depending on your situation, that may mean paying on time, managing balances, limiting unnecessary applications, correcting errors, or building a positive history over time.

Explore ways to build or rebuild credit 
Can I build credit without a credit card?

Yes. There are ways to establish or build credit without relying on a traditional credit card. What is available depends on your circumstances and the products or reporting arrangements you qualify for.

Learn about building credit without a card 
How long does it take to rebuild credit?

There isn't a single timeline. It depends on your credit history, the information affecting your score, and the steps you take going forward.

Learn how long rebuilding can take 
Does paying off debt improve my credit score?

Paying down debt can change information used in scoring, but the effect isn't necessarily immediate or predictable. Your overall history and other factors also matter.

Learn how debt affects your credit 
What should I do if I find an error on my credit report?

Start by reviewing the information carefully and identifying what looks incorrect. You can then follow the appropriate process for disputing inaccurate information.

Learn about your report and your rights 

Take the next step with your credit

You don't have to understand every part of your credit report before deciding what to do next. Start with the question you are trying to answer.

If your credit concerns are tied to debt you can't comfortably manage, Debt.ca can help you understand your options. A free evaluation can walk you through solutions ranging from credit counselling and debt consolidation to more structured options such as a consumer proposal.

Debt.ca provides information to help Canadians understand their debt and credit options. Your available options depend on your individual financial circumstances.

Not sure where to start?

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